Can minors use Babu Stars — how strictly is the age restriction actually enforced?

Absolutely not. Babu StarsNo one under the age of 18 may open an account — this is a policy we enforce with absolute strictness. A date of birth is required at registration. If the date entered indicates the user is under 18, the system automatically blocks the registration. Attempts to open an account by concealing age are caught during KYC verification — the account is immediately closed and no transactions are processed. Babu Stars Age verification data is cross-checked with payment gateway records. Name and age are re-verified at the time of each withdrawal request. We believe in responsible gaming — and that starts with confirming the right age.

What should you do if you want to voluntarily close your Babu Stars account or take a break for a while?

You can temporarily pause or permanently close your account — both options are available and straightforward. Temporary Break (Cooling-off / Self-exclusion): Babu Stars Log in to the app or website → Settings → Responsible Gaming → Self-Exclusion → Select a duration: 24 hours, 7 days, 30 days, or 6 months. Your account will be locked for the chosen period and cannot be accessed. Permanent Closure: Email support@babustars.net with the subject line "Account Closure Request". You can also submit a request via live chat. Accounts are typically closed within 48 hours. Please make sure to withdraw any remaining balance before closure. Please note that a permanently closed account cannot be reopened. Opening a new account is also a violation of our terms.

Babu Stars | Privacy Policy and How We Protect Your Data

1

What Information We Collect

Babu StarsTwo types of information are collected when you register and use — what you provide directly and what is collected automatically.

Data Type	Example	How We Collect Information
Identity Information	Name, date of birth, national ID number	Directly
Contact Information	Mobile number, email address	Directly
Financial Information	BKash/Nagad number, transaction history	Directly
Device Information	IP address, device model, OS version	Automatic
Usage Data	Page visits, betting history, session duration	Automatic
Location Data	Approximate country and city (derived from IP address)	Automatic

Babu Stars never stores your full bank account number or credit card CVV. Payment details are held in encrypted form and are never used for any purpose other than processing your transactions.

As part of the KYC (Know Your Customer) verification process, you may be asked to provide a photo of your national ID or passport. These documents are used solely to confirm your age and identity, and are stored securely.

2

How Your Information Is Used

Babu Stars Collected data is used strictly for specific, legitimate purposes. We never misuse your information.

Account Management: To enable login, identity verification, and account security.
Payment processing: For deposits, withdrawals, and bonus payouts.
Fraud prevention: To detect and prevent suspicious activity.
Service Improvement: To analyse user experience and continuously improve the platform.
Contact: To send important updates, security alerts, and support messages.
Legal obligation: To provide required information to licensing authorities or law enforcement agencies.

Marketing Communications: Babu Stars Your consent is obtained before sending promotional offers and bonus information. You may unsubscribe at any time.

We never use your data for automated profiling to restrict access to our services. All significant decisions are made through human review.

3

How Long Your Data Is Retained

Babu Stars No data is retained beyond what is necessary. Retention periods vary depending on the type of information:

Data Type	Retention Period	Because
Account Information	For the duration of the active account + 5 years	Legal Obligations
Transaction Records	7 years	Anti-Money Laundering Regulations
KYC Documents	5 years after account closure	Licensing Requirements
Betting History	3 years	Dispute Resolution
Log Files	90 days	Security Monitoring
Cookie Data	Up to 12 months	User Experience

Once the retention period ends, data is securely deleted or irreversibly anonymized so that no individual can be identified.

4

Sharing Information with Third Parties

Babu Stars does not sell your personal data. However, in a limited number of circumstances, it is necessary to share information with trusted third parties:

Payment Processors: bKash, Nagad, Rocket — only the information required to complete transactions.
KYC verification services: Approved provider for identity and age verification.
Technology Infrastructure: Hosting and cloud service providers — always in encrypted form.
Game Software Providers: Only the session data strictly necessary to run casino games.
Law enforcement agencies: Only the minimum required information, and only when compelled by a court order or legal obligation.

Each third party Babu Stars- meets their privacy standards. Data Processing Agreements (DPAs) are in place with them to prevent any misuse of your information.

In the event of an acquisition or merger, members will be notified in advance and given the opportunity to accept the new Privacy Policy.

5

Cookies & Tracking Technologies

Babu Stars Cookies and similar technologies are used on our website and app to enhance your experience and keep the platform running smoothly.

Essential cookies: Essential for login sessions and security. These cannot be disabled.
Functional cookies: For language preferences, theme settings, and a personalized experience.
Analytics Cookies: To understand time spent on each page — fully anonymized.
Security Cookies: To detect fraud and cyber attacks.

You can manage your cookie preferences through your browser settings or the app's settings menu. Please note that disabling essential cookies may cause certain features to stop working.

6

Your Data Rights

Babu Starsyou have full rights over your personal information. Your rights are detailed below:

Right to Access

You can view what information we hold about you.

Right to Rectification

You can correct any inaccurate or outdated information.

Right to Erasure

Data may be deleted unless retention is required by law.

Restriction of Processing

You may opt out of the use of your data for specific purposes.

Right to Data Portability

You can download a copy of your data.

Right to Object

You may object to marketing communications or profiling.

To exercise any of your rights, email us at [email protected] or reach out via live chat. We typically respond within 72 hours.

7

Protection of Children & Minors

Babu Stars-'s services are intended exclusively for users aged 18 and above. Collecting data from or providing services to minors is strictly against our policy.

Date of birth verification is mandatory during the registration process.
Proof of age documentation may be requested in cases of doubt.
Any account found to belong to a user under 18 is immediately closed, and no financial transactions are processed.
If a parent or guardian believes their child has Babu Starshas opened an account, please contact our support team immediately.

For parents: Use parental control software on devices accessible to children. Babu Stars Cooperates fully with all age verification systems.

8

Data Breach & Incident Response

In the event of a data breach or security incident Babu Stars Will take the following steps:

Within 72 hours: The relevant licensing authority will be notified.
Notifying affected members: Affected users will be promptly notified via email or in-app notification.
Immediate Protective Measures: Affected accounts will be temporarily locked.
Investigation & Reporting: The cause of the incident will be investigated and a transparent report will be published to members.

If you feel that your Babu Stars If you suspect unauthorized access to your account, change your password immediately and notify our support team.

9

Policy Changes & Contact

Babu Stars Reserves the right to update this Privacy Policy. For any significant changes:

You will be notified at least 14 days before any changes take effect.
A summary of the updated policy will be sent to you by email.
Re-consent may be required for significant changes.

For questions or complaints regarding this Privacy Policy:

Email: [email protected]
Live Chat: Available on the platform 24/7.
Response Time: Within 72 hours.

In the event of any conflict between the Bengali and English versions of this Privacy Policy, the English version shall prevail. The Bengali translation is maintained as accurately as possible for the convenience of our Bangladeshi members.

Babu Stars Privacy Policy — Your Data, Your Rights

Data Protection Our Core Principles

What Information We Collect

How Your Information Is Used

How Long Your Data Is Retained

Sharing Information with Third Parties

Cookies & Tracking Technologies

Your Data Rights

Protection of Children & Minors

Data Breach & Incident Response

Policy Changes & Contact

Frequently Asked Some Questions

Your information is secure — get started with complete peace of mind