Babu Stars's KYC (Know Your Customer) verification is a mandatory process — primarily required before making large withdrawals and to ensure the security of your account.
Required documents:
• National ID (NID) — clear photos of both the front and back
• Passport or driving licence (if NID is not available)
• Selfie — a photo of you holding your NID
• Mobile banking statement (for large withdrawals)
How to submit:
Required documents:
• National ID (NID) — clear photos of both the front and back
• Passport or driving licence (if NID is not available)
• Selfie — a photo of you holding your NID
• Mobile banking statement (for large withdrawals)
How to submit:
Log in to your account → Profile → go to the "Verification" or "KYC" section.
Upload a clear photo of each document (JPG/PNG, max 5 MB).
After submission Babu Stars The team typically completes verification within 24–48 hours.
Once verification is complete, you'll receive a notification via email or SMS.
You can withdraw up to ৳10,000 without KYC verification. However, anything above that amount requires KYC to be completed.
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Babu Stars's VIP program is divided into 5 tiers — with rewards increasing at every level.
Tier Benefits Summary:
General benefits for all VIP members: Fast withdrawals, a dedicated account manager (Gold+), exclusive tournament invitations, and a birthday bonus.
Points are calculated and tiers are updated at the start of each month. To check your VIP tier, go to Profile → "My VIP".
Tier Benefits Summary:
| Tier | Monthly Bets | Cashback | Withdrawal limit/day |
|---|---|---|---|
| 🥉 Bronze | ৳0–৳50,000 | 3% | ৳30,000 |
| 🥈 Silver | ৳50,000+ | 5% | ৳60,000 |
| 🥇 Gold | ৳2,00,000+ | 7% | ৳1,50,000 |
| 💎 Platinum | ৳5,00,000+ | 10% | ৳5,00,000 |
| 🌟 Diamond | ৳20,00,000+ | 15% | Unlimited |
General benefits for all VIP members: Fast withdrawals, a dedicated account manager (Gold+), exclusive tournament invitations, and a birthday bonus.
Points are calculated and tiers are updated at the start of each month. To check your VIP tier, go to Profile → "My VIP".
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Yes, Babu Stars's interface language can be changed, and it's very easy to do.
Changing the language on the website:
To change the language in the app:
Changing the language on the website:
Look for the flag icon or the "EN/BN" label at the top right corner of the page.
A language list will appear — select "Bengali (BD)" or your preferred language.
The interface will switch instantly without a page refresh.
Tap the settings icon at the top or bottom of the app.
Go to the "Language" option.
Select "Bengali" from the list. The app will restart and open in the new language.
Babu Stars Bengali, English, and Hindi are currently supported. Customer support is also available in Bengali.
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Babu StarsLive scores and direct broadcasts of select events are available.
How to view real-time scores:
Live streaming:
Streaming is available for selected matches — typically IPL, Cricket World Cup, and Champions League games. A minimum balance of ৳50 is required in your account to watch the stream.
Scores refresh every 3–5 seconds. Live odds update in real time as well.
On the Android app: Enable push notifications for live matches in the app to get instant updates at key moments.
How to view real-time scores:
Go to the "Live" or "Live Betting" section from the menu.
Browse the list of ongoing matches and select the one you want.
On the match page, you'll find the scorecard, wickets, overs, and ball-by-ball updates.
Streaming is available for selected matches — typically IPL, Cricket World Cup, and Champions League games. A minimum balance of ৳50 is required in your account to watch the stream.
Scores refresh every 3–5 seconds. Live odds update in real time as well.
On the Android app: Enable push notifications for live matches in the app to get instant updates at key moments.
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No. Babu StarsAs per policy, each person may register only one account.
Why does this rule exist?
• To prevent abuse of the bonus system
• To prevent fraud and money laundering
• To ensure a fair experience for every member
What happens if you get caught?
Babu Stars If multiple accounts belonging to the same person are detected:
• All accounts will be immediately closed
• All bonuses and associated winnings will be forfeited
• The original deposited balance is refunded (after investigation)
Forgot your old account? Use the "Forgot Password?" option on the login page, or contact support — there's no need to open a new account.
Why does this rule exist?
• To prevent abuse of the bonus system
• To prevent fraud and money laundering
• To ensure a fair experience for every member
What happens if you get caught?
Babu Stars If multiple accounts belonging to the same person are detected:
• All accounts will be immediately closed
• All bonuses and associated winnings will be forfeited
• The original deposited balance is refunded (after investigation)
Forgot your old account? Use the "Forgot Password?" option on the login page, or contact support — there's no need to open a new account.
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Babu StarsThere are two separate activities — free spins and the daily check-in.
1. Ways to get free spins:
• Free spins on selected slots are available after registration (typically 10–50 spins)
• Extra free spins are offered for deposits made every week
• Check the "Promotions" page — it shows which games offer free spins and how many you'll receive.
• To claim free spins: go to Promotions → Offers → tap "Activate" or "Claim"
2. Daily Check-In Bonus:
Check-in bonus amounts typically range from ৳20 to ৳200, and wagering conditions apply.
1. Ways to get free spins:
• Free spins on selected slots are available after registration (typically 10–50 spins)
• Extra free spins are offered for deposits made every week
• Check the "Promotions" page — it shows which games offer free spins and how many you'll receive.
• To claim free spins: go to Promotions → Offers → tap "Activate" or "Claim"
2. Daily Check-In Bonus:
Log in daily → Look for the "Daily Check-in" box on the Home page or under Promotions.
Click the "Check In" or "Claim" button.
Consecutive daily check-ins increase your rewards — with a special bonus after 7 days.
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Babu StarsThere are two ways to update profile information — some details can be changed by you directly, while others require contacting support.
Can be changed by yourself:
Change Mobile Number:
Changing your mobile number requires two-step verification for security purposes:
• OTP sent to old number → OTP sent to new number → enter both to complete the change
• If you've lost access to your old number, contact Support — your number will be updated after NID verification.
Legal name change: The name on your NID cannot be changed. If you entered an incorrect name, please contact us at [email protected].
Can be changed by yourself:
Log in → Profile icon → "Edit Profile".
You can update your nickname, address, and profile picture on your own.
Changes take effect immediately upon saving.
Changing your mobile number requires two-step verification for security purposes:
• OTP sent to old number → OTP sent to new number → enter both to complete the change
• If you've lost access to your old number, contact Support — your number will be updated after NID verification.
Legal name change: The name on your NID cannot be changed. If you entered an incorrect name, please contact us at [email protected].
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